Returns & Exchanges

At Mountain Sports, we want you to be fully equipped for your next adventure, which is why we offer a 30-day window for returns on all unworn apparel and gear. If your purchase doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all mountain-grade tags attached to ensure they are protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.